If you’re using Cognigy, follow the steps below to integrate Dashbot.
Create a bot API key on Dashbot.
Create an account and register your bot on Dashbot to generate an API key.
Enable “Collect Analytics” in your Project Dashboard.
Select an Endpoint you want to configure and enable “Collect Analytics”.
Enable “Use Dashbot Analytics” and enter your API key.
Data will start flowing through immediately. You can verify the integration by sending a test message to your bot and viewing it in Live Transcripts.
If you have any questions, please contact us.