Dashbot added new functionality to activity metric reports that enables enterprises to compare metrics over different time intervals. Want to see how this year’s holiday season compared to last? or…

The Key to Iterating on NLP Models With Dashbot’s new Test before Deploy functionality, you can test your NLP Model with past data to see the results of making changes. Building and maintaining an NLP…

Dashbot believes that data is one of the most valuable assets when it comes to your chatbot or voice app. As the leading conversational analytics platform, we aim to provide insights to every facet of…

Dashbot is constantly looking for ways to improve our analytics and the insights that can be gained from conversations. We recently launched a few new products that will allow our customers to better…

Under the Behavior tab in the left-hand navigation panel, there is a new report called Escalation. This report enables you to analyze and reduce escalation conflicts within your chatbot experience…

There are so many types of devices that people can use to launch and engage with voice applications. Whether it’s an Echo Show or a Google Home, developers can now use Dashbot’s Device Capabilities…

This tutorial walks you through how to create a Custom Audience on Facebook using Dashbot’s Audience Builder. We will be creating a custom audience for our movie chatbot that is designed to sell movie…

At Dashbot, we understand the importance of enhancing your bots to create the best bot experience, one that continually engages and retains users. The biggest challenge here is understanding how well…

Want to know the common paths in your chatbot or voice skill? With Dashbot’s new Conversation Paths report, you can quickly navigate the common flows through your chatbot or voice skill. Quickly see…

Dashbot’s Word Clouds identify top 100 words used in incoming and outgoing messages. We provide a variety of reports and charts that offer insight if you investigate a little further. Now with Word…

Drill into Dashbot’s Behavior Flow to identify what causes users to leave. We’re excited to launch Behavior Flow! Many customers asked for a report that showed the last message users received or sent…

Get notifications for and take action on specific incoming or outgoing messages. Using Alerts , you can identify key actions in conversations you’d like to be notified of so that you could respond to…